Payment & Delivery

Our in-house couriers can pick up your documents or deliver your completed order.
The cost of one courier (specialist) trip is from 30 rubles within Minsk.
Document delivery outside the Minsk Ring Road (up to 10 km) — from 45 rubles/trip.
Airport delivery — 60 rubles per trip.

Delivery Schedule

Document delivery window: 3:00 PM to 7:00 PM — 7 days a week.
To order delivery/pickup of documents, you can contact any company manager one day in advance or on the same day before 2:00 PM.

To order delivery, please provide the manager with the following information:

• Order details
• Exact address
• Contact phone number
• Available time

Delivery via Yandex.GO

Upon your request or desire, we can use the services of the popular document delivery service Yandex.GO to save time and receive/deliver your documents in the shortest possible time. You can independently order and pay for the service through the mobile application. If you do not have a mobile application and you want us to order the service through our application, the cost of the service will be no less than 15 rubles per trip.

No need to order our courier in advance

• «Door-to-door» order — in this case, the courier comes directly to your location and delivers the documents to us by hand.
• Standard delivery — you go down to the car yourself, and we meet the car ourselves near our office.

What makes this convenient?

• No need to order our courier in advance
• High speed of document delivery around the city
• You can pay for the service yourself through your application.

What are the disadvantages?

• Please note that when ordering this service, we will not be responsible for the documents while they are in transit in the courier’s car and have not yet been delivered to us.

Delivery for Corporate (Regular) Clients

For corporate clients, delivery within Minsk is free.
A corporate client at our bureau is a client who regularly requests our translation services on a monthly basis.

Document Exchange with Non-Resident Clients

Our translation bureau serves all clients residing in any city in Belarus.
If it’s not possible to get your documents translated accurately and professionally in your city, you can always contact us. Our bureau has a well-established system for working with remote clients that has been refined over the years.

Important to Know:

• For notarized translations, certifications, apostille affixation, and consular legalization, original documents are required. We recommend sending your original documents via express mail (EMS) to the address: 220004, Minsk, Pobediteley Ave. 5, office 217. Recipient: Minsk Regional Translation Bureau. The courier will deliver your documents directly to our office «hand to hand.» We guarantee the safety and security of your documents.
• In your letter, please be sure to include the following information: what needs to be done with the documents, which language they need to be translated into, whether certification is required, and provide several contact details. Be sure to write the full names of the people appearing in the documents in Latin script (as written in their passport). Please provide a contact phone number!
• After completing your order, we will send the documents back to you.
• Before the return shipment of your completed order, payment for our services is required. This can be done online on our website using any bank card from anywhere in the world. You can also pay for services at the post office, through a bank teller, or through your relatives or acquaintances directly at our office, with a receipt issued.

Advance payment for services is not required; payment occurs after the completion of the order and before the return shipment of the finished documents to you.

Prices on our website are listed in Belarusian Rubles (BYN).

Payment is processed through the Provider’s Automated Payment Complex (Belassist). Customer card details are not entered directly on our website. The Customer enters card details on the Provider’s secure pages.

Upon payment, the Customer is redirected to authorized pages for subsequent card detail entry and, if available, cardholder authentication using Visa Secure, Mastercard Identity Check methods, BELKART-InternetPassword technology, and Mir Accept Secure Authentication Technology. Visa Secure, Mastercard Identity Check, and Mir Accept are applied if there is technical capability to provide services regarding the use of bank card payment systems.

Access to authorized pages is secured using modern encryption and data transfer protocols in accordance with payment system requirements.

Cards from the systems whose logos are displayed in this section are suitable for financial transactions.

After completing payment, please retain the payment confirmations, which will be sent to cardholders by our translation agency.

About the BELKART card payment procedure.

• The CVV2/CVC2 code is a three-digit security number printed on the back of your bank card. This number is usually printed in the upper right corner of the signature strip. Entering this number is necessary to ensure that the card is being used by its legitimate owner.

When choosing to pay for an order using a bank card, payment processing (including entering the bank card number) is carried out by LLC «Company of Electronic Payments «ASSIST» using the hardware and software complex of the ASSIST electronic payment system, which has undergone international certification.

The payment security system uses a secure TLS protocol to transmit confidential information from the client to the server and for further processing in the processing center. This means that the payer’s confidential data (card details, registration data, etc.) does not go to the online store; its processing is fully protected, and no one can obtain the client’s personal and banking data. Furthermore, when processing bank card payments, the secure 3D-Secure technology is used, which is mandatory required by the international payment systems VISA and MasterCard.

1. Clarify the order number and payment amount for services with your manager.
2. Obtain a payment link from your manager.
3. Follow the secure link, enter your card details, and complete the payment.

Important to know! The system will redirect you to the website of the electronic payment provider belassist.by, which ensures payment security. The authorization server establishes a connection with the Buyer using a secure protocol and receives the Buyer’s bank card details (card number, card expiration date, cardholder’s name as it appears on the bank card, and the CVC2 or CVV2 number indicated on the back of the card).

4. Online bank card payment transactions are completely confidential and secure.
5. Your personal data and card details are not entered on our website’s page, but on the payment system’s authorization page. Access to them is provided via the secure data transfer protocol TLS, and secure internet payment technologies such as Visa Secure, Mastercard Identity Check, BELKART-InternetPassword technology, and Mir Accept reliable authentication technology are also used. Visa Secure, Mastercard Identity Check, Mir Accept.
6. If no complaints are received from the client within 15 days of receiving the order, the order is considered fully accepted by the client, and the funds are not subject to refund. If a complaint is received within 15 days of receiving the payment from the client, our translation agency undertakes to make corrections to the order as soon as possible and at its own expense, in accordance with the client’s requirements. If the client, for objective reasons, refuses to use the translation performed by the translation agency, the client will be refunded up to 50% of the total order amount. The period for refunding funds to the card can range from 5 to 30 days and depends on the issuing bank that issued the card.

We accept cards from payment systems whose logos are displayed in this section and in the footer of the website. We recommend contacting your bank in advance to ensure that your card can be used for online payments.

Reasons for authorization denial may include:

insufficient funds on the card to pay for the order; the bank that issued the Buyer’s card has prohibited online payments (some banks prohibit online payments due to fear of fraud); the timeout for entering bank card details has expired (they must be entered within 40 minutes of initiating the order payment); the entered data was not confirmed by you on the payment page, data format error, etc. Depending on the reason for authorization denial, to resolve the issue, you may:

retry the payment, but no earlier than 20 minutes;

contact the bank that issued the Buyer’s card for clarification;

if the bank cannot resolve the problem, retry the payment using a card issued by another bank.

1. Your order will be sent via email.
2. Registered mail to your address (shipping costs borne by the recipient).
3. EMS expedited mail (shipping costs borne by the recipient).
4. Courier delivery within the city of Minsk.
5. Pick up the translation in person at our office at: Minsk, Pobediteley Ave. 5, office 217 (Alexandrovsky Business Center) or Nezavisimosti Ave. 44, office 308 (building of the «Vecherniy Minsk» newspaper).

To order a translation:

1. Go to the «Contacts» section and get in touch with the specialist you need.
2. Send your documents for translation using two methods: to the email address: nemiga@minskperevod.by, a@minskperevod.by, or by mail to the address: 220004, Pobediteley Avenue 5, office 217, Minsk, Republic of Belarus. Please send only express mail (EMS).
3. After this, you will need to pay for our services via the BELASSIST system or at a «Sberbank» branch.
4. If payment for the translation is made via the BELASSIST system, the manager will send you a special payment link. You will follow it, enter your card details, and complete the payment.
5. After payment, please contact the manager to confirm the payment.
6. Our translation agency operates on a prepayment system, meaning the order begins processing after the prepayment, agreed upon with your personal manager, has been made.

Our translation agency offers payments via ERIP. How does the process work?

Our manager will send you an online payment link. After clicking the link, the system will offer you two options:

Pay by card or through the ERIP system.
You can select the ERIP system for payment.
Then, follow the step-by-step instructions on the screen.

Self-payment via ERIP without our link:

You will receive an invoice via email with a link and order number.

Payment via the ERIP tree:

Internet stores/services
—— A-Z Latin letters
———M ———
Minskperevod.by

Enter your order number and amount.