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Ensuring high-quality translation is carried out in several stages:
1. Preparatory work: coordination of all details with the customer, compilation of a glossary, preparation of documents for translation. The data is entered into a special CMS in which our company operates.
2. The process itself: translation by one or a team of translators of an order or project. At the same time, the translation takes place online, our managers can monitor the progress of the work in real time. Thus, the risks of missed deadlines are additionally excluded.
3. Verification of the translation: after the translation, the process of editing (+ proofreading) of the translation takes place. In some cases, the editor works «online» together with the translators, reducing the time for proofreading.
4. Final revision and preparation for delivery to the customer: the manager carries out a final check of the text for compliance with all the critical requirements of the customer, and, if necessary, makes adjustments.
5. Receiving feedback: translators must receive feedback from the project editor, thus improving the professional level of translators and trying to eliminate any mistakes and inaccuracies made by translators earlier in further translations.
The construction of such a process can only be guaranteed by a qualified translation agency. That is why we are chosen by many customers, as opposed to orders on translation exchanges or from individual translators. All translations are covered by a lifetime guarantee.

One professional translator is able to translate 7 to 10 pages per working day. The speed may depend on the quality of the materials provided for translation, on the complexity of the subject, as well as on the specialized software used in the translation. If translators use specialized translation memory programs, then in some cases one translator can translate up to 20 pages of text per day.

The number of characters in a document can be determined if your document is in an editable format (Word, Excel, web document, and so on). To do this, you need to insert text into a Word file and see the number of characters in the Statistics section. If your document is in a non-editable format, but you want to be priced, send your materials for translation better to us! We will contact you as soon as possible and advise you in detail.

The minimal order for written translation is 1800 characters including spaces (1 translation page). If there are several standard documents in the order (for example, a passport, certificate, certificate), then the cost of translation is calculated at a minimum of 1800 characters for each document, regardless of the resulting number of characters in the translation. In the case of texts, non-standard documents, the calculation of the cost of the order is carried out in proportion to the volume received. For example, in the translation of the summary, 3299 characters with spaces / 1800 = 1.83 pages were obtained. * Translation rate = cost of the order.

The minimum order for interpreting is 2 hours, regardless of how much the interpreter actually worked.

If you do not like the translation for justified reasons, we undertake to independently finalize it at our own expense (i.e. correct the identified errors or re-translate from scratch). A full refund is made without an examination in the event that the fact of the provision of services was absent or the work was not provided on time, which led to the fact that the customer no longer needs the translation.

In other cases, you can contact the quality control department of our company for a preliminary examination of the translation. In disputable cases, the official translation expertise is carried out by other qualified translation agencies with many years of experience in providing this service (the cost of the expertise is paid by the losing party).

Confidentiality agreements have been signed with all our employees, providing for responsibility for the disclosure of information. At your request, we can destroy all materials that were provided to us for translation. Deletion of information occurs only at the request of the customer, in other cases, the information is stored in our database.